Care Coordinator

At Faithbridge, we strive for ministry excellence in all we do -- giving our best to honor God and inspire people. Being called to serve with excellence is an essential element of a successful Faithbridge employee.

Care Coordinator

Full-Time - Care and Prayer

Summary of Position

The Care Coordinator is responsible for administrative and ministry support for the Care Ministry. This includes planning, administration, operational execution of strategic and tactical aspects of bible studies, classes, ministry program, events, as well as providing general administrative support to the Care and Prayer team.

Purpose

To provide high quality and excellent service, with the right heart attitude, offering a high level of coordination to the Care and Prayer ministry. In doing so, the mission and vision of Faithbridge can be carried out at all times.

Essential Functions & Responsibilities

  1. Provide accurate, efficient, and timely project coordination and administrative support for all Care and Prayer programs and events.
  2. Review, populate, and update project plans and be available for regular check-ins with Care and Prayer ministry members to track action items and deliverables.
  3. Serve as a liaison for the Care and Prayer Ministry on operational details that involve other ministries, including but not limited to events team, communications team, production team, facilities team, and database administrator.
  4. Attend planning meetings for ministry seasons, programs, and/or events with the appropriate Care and Prayer Ministry member to capture details and action items as needed. Follow up regularly with Care and Prayer team and cross-ministry stakeholders to coordinate details and ensure action items are accurate and being completed.
  5. Work within our database and coordinate with the database manager as needed to:
      6. Schedule rooms and facility utilization
    • Set up event registrations
    • Update the database with names, group roster, and care communications
    • Manage care and prayer database dashboard, process next steps
  6. Execute operational and administrative tasks for Care and Prayer Ministry programs such as:
    • Contacting vendors to source and order program supplies
      • Preparing and maintaining regularly used supplies for weekly programs.
    • Ordering curriculum and training materials (external or in-house produced through communications ministry)
    • Logging or updating facilities or technology/AV requests.
    • Scheduling volunteers
    • Regularly check accuracy and update Communications team on details of events/programs on internal and external calendars, portals, and documents
  7. Provide in-person support for selected Care and Prayer (or other) Ministry events that may occur outside of normal office hours, such as assisting the team with check-in or set up, as arranged and communicated beforehand. This arrangement does not pertain to all-Faithbridge staff-supported events such as Christmas and Easter where mandatory staff support is required.
  8. Provide general administrative support for the Care and Prayer Team such as ordering office and meeting supplies, submitting expenses and check requests, reconciling ministry credit card statement, assisting with Care and Prayer ministry budget coding and reconciliation, sending out team communications, sending out external mass communications through the database tools, setting up and preparing for internal team meetings.
  9. Attend Stafflink (Tuesday morning all-staff meeting 3x month) and attend a selection of pertinent Care and Prayer, Adult Ministries, and cross-ministry team meetings as determined with the Care Pastor.

Needed Attributes:

  • Ability to communicate effectively, accurately, and in a timely manner, both verbally and in writing through a variety of platforms including face-to-face, phone, virtual conferencing, texting/messaging, email, presentations, and some social-media platforms.
  • Experience in administrative and project planning tasks.
  • Workplace software literacy such as with Microsoft Office suite of products, customer/client database programs, project planning software, presentation software.
  • Proficiency in grammar, spelling and punctuation.
  • Outstanding organizational skills with an ability to prioritize effectively.
  • Careful attention to detail with high personal and professional standards.
  • Able to pray with people as needed.
  • Works well with others and has a teamwork mindset.
  • Independent initiative and problem-solving skills.
  • College degree preferred, though not required.
  • Ability to lead and equip laity for the purpose of achieving ministry objectives.
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